Raymond E Bqk

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Verified Reviewer

Simply would you fill your grocery cart up with none priced items before you get to the register why wouldn't you have the price listed? Why ruin credit score and not have the price listed on t first

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Don't do it it's a scam to keep you hostage that's why there's no prices on there vehicles so they can ruin your credit score and keep you hostage forcing you to over pay. Look at it this way would you feel your grocery card up with non-priced items before you get to the register. Seems pretty scandalous to me
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Amanda k Vyj

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Verified Reviewer
| map-marker Windham, Ohio

If I could give 0 I would

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We thought we were financed all was good when we left. We had supposedly spoke to the bank and we were happy. 3 weeks later our nightmare started. They lie cheat and steal they will treat you like a theif and assume because you have bad credit your uneducated. They will try to back you in a corner and then act as though they had nothing to do with it. They lie to the consumer boards they lie to you face and they will steal your down payment then lie and say the put it back in your account. Except that account is closed so where is the money? The governers office just said it's fine they gave it back except it's 3 weeks later and no money back.
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User's recommendation: Run in the opposite direction

Anonymous
map-marker Lake City, Michigan

Tried to be a customer

The ladies at the gaylord store are lucky they don't live down state. Their ghetto hustle would likely get them hurt. Glad I didn't purchase.
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User's recommendation: Stay away

Alicia B Qpj

They are wonderful when they want your money

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Riteway in Livonia was very nice until I wanted out my lease YES THEY WILL GET YOU IN A CAR BUT YOU BETTER PRAY IT RUN 6 MONTHS AN YOUR BEING CHARGED YOUR ARM AND LEG FOR THE TOTAL PRICE THIS SHOULD NE AGAINST THE LAW FOR THEM TO TAKE POOR People MONEY WHO MITE HAVE BAD CREDIT THESE LEASE AGREEMENTS ARE HORRIBLE DONT DO IT AN BAD THING IS THE SALESMAN ARE MOSTLY BLACK PEOPLE MY CAR I LEASED ONLY RAN FOR COUPLE DAYS FIRST DAY I PURCHASED IT I HAD TO RETURN IT FOR CUTTING OFF AN ITS ATILL IN THE SHOP AN THEY WANT ME RO CONTINUE PAYING NOTE I DROVE CAR 4 TIMES.
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Loss:
$7000
Pros:
  • Will give you a car
Cons:
  • But the car mite not run for long an the cost is extremely high

Preferred solution: I want out of lease car is currently in shop they can have the car I don't even care about a refund I also don't want it on my credit report

User's recommendation: Don't lease or buy from them

2 comments
Guest

I’m confused!! What’s the color of a person’s skin have to do with your experience with your vehicle?

Did you take the vehicle to a mechanic before signing on the dotted line? Hmmm

Guest
reply icon Replying to comment of Guest-2334433

If you have to ask the about the struggle of colored people, educate yourself powder ranger

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Kenneth C Hzt
map-marker Haring, Michigan

Complaits on one of your stores

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Theyre a bunch of liars. Do not buy a car from them. First they told me that my payments would be $240 and theyre $300. They also told me that I had the best warranty they could offer oh and by the way it costs an extra $3,400 however when I went to use said warranty it all of a sudden was nonexistent. They keep sending me all over and yet Im still at square 1. I would never recommend them to anyone.
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Loss:
$3

Preferred solution: Deliver product or service ordered

User's recommendation: DO NOT GO THROUGH THEM.

Tabitha L Wog
map-marker Dayton, Ohio

DO NOT GO TO RIGHTWAY

The engine went out on the vehicle I purchased right after the six months they did not try to resolve this issue at all. They are scam artist.onnNNo
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Loss:
$3000

Preferred solution: Full refund

User's recommendation: Do not use them

Dana H Vyi

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Verified Reviewer
| map-marker Chicago, Illinois

Sold a bad car

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Rightway Automotive Credit - Sold a bad car
Original review Oct 29, 2021
I bought my car in August, and its now October but in The same month my oil light came on so Rightway sent me to an auto shop who said it was just a sensor. Then In September, my engine light came on and they sent me to a shop who did a soft diagnostic, and they still couldnt figure out the exact problem with the car so they wanted me to bring it back and leave it for them to properly diagnose it. They also said in order to fix it they would need to keep it for a few days. Like how am I supposed to go to work and pay for my car if it's constantly in a shop. So long story short they sent me to a different auto shop who kept my car for two days just to diagnose it. It took over a week for them to get the insurance/warranty company to approve work and they only approved certain things. During that time, the engine light started blinking while I was driving and a stability check light came on. They wont fix the 02 sensor or the spark plugs that need to be fixed even though I was told by the salesman that EVERYTHING is covered. So now Im stuck paying for repairs for a car I havent even had for two months. I would have kept my lemon that I traded in with no car note if I knew this was gonna happen. I spoke with a couple different managers who told me its normal for a car to break down after theyve sold it. Rightway is NOT the place to go to buy a car.
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Loss:
$5900

Preferred solution: Deliver product or service ordered

User's recommendation: DONT SHOP HERE!!

Zandra A

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Verified Reviewer
| map-marker Chicago, Illinois

Information for the Public

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Sold us a totaled car. Not trustworthy now they dont want to fix it once we found out. The Attorney General will be suing them but instead of making us whole for their deceit they choose to make us suffer while going through this. Didnt hold to their part of the contract used treachery to get a deal done but when they got caught and showed they were caught crickets. I think its time for the BBB and the media to assist the Atorney General
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Loss:
$5000

Preferred solution: Full refund

User's recommendation: Stay away

Anonymous

Fraud

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I traded in Jeep at the Saginaw location the end of August 2021. The car I purchased had so many things wrong it was agreed to void the contract, get a full refund and my Jeep returned to me, luckily I have it in a message they sent me. I went to return the car, they said I need to sign paperwork and pretty much buy my Jeep back, I owed 9,000 dollars on my Jeep before this canceled contract, so of course this is what I expected to pay again when they returned it. No, that didnt happen, even tho they got their car back and the contract canceled, they were charging me over 11,000 + 2,000 to get my Jeep back and decided to charge over 8% interest rate, dont let them fool you they absolutely have everything to do with your interest rate. I was forced to do this because I would have no vehicle if I didnt, they knew full well what they were doing. In the end when I walked out the door I now owe over 17,000 dollars. Please make sure you reject/opt out of your arbitration agreement within 30 days so you can hire an attorney. Im a 59 year old female veteran and nurse on disability, they knew what they were doing to me. Btw, I bought this Jeep from them 2 1/2 years ago for 12,000 dollars, now I owe more than what I originally purchased it for from them. They should be ashamed of themselves.
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Pros:
  • No pros all cons
Cons:
  • Quality of vehicles
  • That they lied about the truck being wrecked
  • Him lying

User's recommendation: Beware, they are shady, don’t go to any of them if at all possible.

CARDILYA B

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Verified Reviewer

Complaits on ine of your stores

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They offered if I referred someone I would. Receive $100.00 I did that person paid their car off....
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Loss:
$100

Preferred solution: I want what my referral payment.

Brandon S Txy

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Verified Reviewer

Rightway scam

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After falsley bwing approved rightway failed to get me a loan after letting me drive the vechile this went on for 2 months they asked for more monwy down to be approved i never was so i chose to relenquish the car with a refund as my only legal options rightway refused to reimburse me the 1,980 dollars and take the car aswell all i want is my money returned it is illegal for them to keep.
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Loss:
$1980
Pros:
  • No pros all cons
Cons:
  • Him lying
  • Took my money
  • Fraudulent

Preferred solution: Full refund

1 comment
Zandra A

We must all take these complaints to Attorney General of your State. They can't help if they didn't know

DeAndre C

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Verified Reviewer

Warranty

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Its a *** shame i have to go through so many weeks and month without anybody reaching back out to me or even attempting my car has not been working and all i needed was the damn number to somebody who could help,neither the customer service department or any of the stores, or gateway was any help what so ever Needless to say everything that was wrong when i brought the car still wrong now sold me a busted radio along with the vehicle.i need to speak to somebody and asap Ive been missing work because of this...
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Loss:
$500
Pros:
  • Easy location
  • Easy payments
Cons:
  • Do not like the lies and withholding info
  • Customer service
  • Lack of information

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Belleville, Michigan

Payment issues

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My husband purchased a car there a Hyundai Accent and it was a piece of junk. We had problems from the start. They claimed they had a warranty but supposedly the thing that needed fixing wasn't covered. And the fact that we were paying such a high loan amount every two week's. We ended up on hard time's and just let them take the car back. Well they ended up garnishing my husband wages for the loan amount even tho we didn't have the car. They ended up selling the car. Making a huge profit. Since we paid for the car we should of had our car back. We ended up getting a much better car and np issues somewhere else. And it was paid for with our tax money.
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User's recommendation: Nope wouldn't recommend this place

1 comment
Guest

They rarely get market value, In most cases with fees it is less than 35% of the loan value. They in most states have to wholesale auction it and that is rarely over 50% of the car value.

Richard W Kgk

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Verified Reviewer

Car needs motor after only driving 4 days

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MI bought my car on March 12th and the engine light came on took to Amelia auto body on March 16th they said needs a new engine i couldn't believe what he said i replied just got the car he said im putting request in choice one warranty has 24 / 48 hours to respond its now March 23 and I've still not heard from anyone or anything about my car or a rental or a replacement i feel the contract i signed has been broken on there part and something needs done ASAP
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Preferred solution: Deliver product or service ordered

User's recommendation: Check them out take the car to mechanic before buying dont trust them

Shadenise J

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My car is coming up with new problems

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I purchased a lemon car about 3 weeks ago with 1000 down and a trade in. I want to just return it. I went once to get it looked at and 30minutes after they told.me everything was fine. Its not fine at all. I just want out of the contract immediately.
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Loss:
$1000
Pros:
  • Ease of use of the website
Cons:
  • Fraudulent

Preferred solution: Full refund

Anonymous
map-marker Port Huron, Michigan

They are sharks

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I was desperate for a new vehicle back in 2010 and went to them. They sweet talked me into getting a "credit tool" car (07 Grand am). Made things sound good with a warranty but the high payments every two weeks made me iffy. I went with it anyway. Things were good for a few months then I started needing to do repairs, had to replace struts and springs, their auto repair policy didn't cover it. Then about 2 months later in the spring I was on the road and the water pump went. Engine overheated and caused damage to the lifters and the gasket. I had a quote for repairs and I could not afford it along with my payment so I inquired about their warranty and they told me that since the engine was not a "critical repair" they wouldn't cover it. But I'd have to continue making payments. I had the broken car towed to the location I bought the car, right in front of their door and put the title in the windshield wiper and wrote void on it. They called and tried to get me in a new vehicle and start a refinance with my loan mitigated into a new loan. I refused so they sued me for it.
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User's recommendation: Stay away, start legislation to shut them down.

1 comment
Guest

"sweet talked me" " I went with it anyway. " The End.....Your desperation and stupidity caused you to get in on this foolish program.

Now, you want to vacate the terms YOU agreed to. C'mon mate. Here's what you do, close down whatever it is that allows you to post this banal and lame nonsense and put it on your notes. You'll get from under quicker.

Your post is great. It tells people to READ & UNDERSTAND what it is they're getting into. If you don't understand or think you can do it because you'll be better off in a year or so, get up and walk out.

If you don't blame YOURSELF. OK...Say it...."You must work for them"

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