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Was contacted and told Krissy who assured me that the vehicles online were the ones on the lot. Made an appt to meet in a couple days and told her that I was going to stop by the dealership after they close and walk around the lot just to window shop and see what they have.

Arrived half hour after they closed and no sooner exited my car and was approached by Kelly the Manager who came running over and stopped me right away. When I explained that all I wanted to do was "look" around with no pressure she tells me that I was not aloud to look around and that they needed to pull my credit first and "fit" me into a vehicle that they say is what I get. She says that the cars on the lot come and go daily and so what you see isn't going to be here tomorrow. But yet I was told by Krissy earlier the same day that if I saw something I like I could email her and let her know and she would keep the car there.

But got a different story from her boss! Also not one single car/truck online was at the dealership the manager tells me that they are at 30 different locations and after they tell me what car I can get they will go pick it up and then I can see it. Wow! I went right next door to the "big" dealership and had no problems whatsoever.

I wouldn't recommend this place to anyone. Especially if you cant even walk around and just look after they close.

Rightway Automotive Credit Cons: Terrible customer service.

Location: 300 West Ave, Tallmadge, OH 44278, USA

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That krissy makes lots of promises over the phone, i believe that is kelly's impersonation(krissy)! That whole thing about they choose the vehicle for you is malarkey, at the end of the day that pay check people work hard to get wasn't created by rightway so that farce of a way to force people to except what they're saying you only qualify for is *** There's no doubt been customers who has gratefully taken the car that rightway selected but when your back is up against the wall people will take what they don't desire..call this place bullyway!

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